Need more info?
Need a customized portal?
Pricing?
Contact us:
Email: info@ravian.net
Tel: +98 (21) 77524752-6
Specific Graphical design For templates
Installation and setting
Domain: 1 year
(.com, .net, .org, .biz or .ir )
Hosting: 1 year (100 MB)
Support: 1 year
HELIUM ™ Online Visual Support
Live support is a key-solution for every business on the web. While all support
systems use a live chat for communication, there are many customers who are prepared
with a good broad band line and demand more emotional contact with their supplier
or advisor. Ravian’s Online visual support is a simple easy to use Web application
for companies or organizations who consider their support system as important as
their business.
Online Visual Support is a web-based platform which could be integrated into any
web page, bringing the ability of visual contact for two parties, online (Face 2 Face).
Below is an extensive list of the features HELIUM ™ Online Visual Support has to offer.
. 100% real time web based interactive Platform
. Manage your customers in a Queue
. Show real time stats of the Queue to the customers
. Kick out a user at anytime
The following can be optionally added to the HELIUM™ Online Visual Support per request
. Publish content in a consistently organized fashion.
. The content managed may include computer files, image media, audio files.
. Structure: HTML/Flash platform with professional action scripting
. Technology: Adobe Flash / ASP.NET2
. Language: Flash Action Script 8/C#
. Database: MS-SQL 2K
. Data Mediator: XML or hierarchical file management