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CONTACT SALES CLIENT LOGIN
TEL : +98(21)77524755~6
ONLINE  SUPPORT CLIENT LOGIN
TEL : +98(21)77524752~4
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Need more info?
Need a customized portal?
Pricing?
Contact us:
Email: info@ravian.net
Tel: +98 (21) 77524752-6

Free ADD-ONS
Specific Graphical design For templates
Installation and setting
Domain: 1 year
(.com, .net, .org, .biz or .ir )
Hosting: 1 year (100 MB)
Support: 1 year

HELIUM ™ Online Visual Support


Live support is a key-solution for every business on the web. While all support systems use a live chat for communication, there are many customers who are prepared with a good broad band line and demand more emotional contact with their supplier or advisor. Ravian’s Online visual support is a simple easy to use Web application for companies or organizations who consider their support system as important as their business.

Helium ( پشتیبانی رو در رو )
Online Visual Support is a web-based platform which could be integrated into any web page, bringing the ability of visual contact for two parties, online (Face 2 Face).
Features
Below is an extensive list of the features HELIUM ™ Online Visual Support has to offer.
 
. 100% real time web based interactive Platform
. Manage your customers in a Queue
. Show real time stats of the Queue to the customers
. Kick out a user at anytime
Options
The following can be optionally added to the HELIUM™ Online Visual Support per request
 
. Publish content in a consistently organized fashion.
. The content managed may include computer files, image media, audio files.
Technical specifications
. Structure: HTML/Flash platform with professional action scripting
. Technology: Adobe Flash / ASP.NET2
. Language: Flash Action Script 8/C#
. Database: MS-SQL 2K
. Data Mediator: XML or hierarchical file management
Screen shots
Screen shot
Screen shot

Documnets
Documnets
Documnets
Documnets
Documnets

Other Products
A pplication development firm with a head office in Tehran, Iran.16 full time employees and more than 20 part time consultants
 
6 . Full range of application development skills - architecture, design, development and support.
 

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